Our Humanising Technology blog is where we discuss our thoughts, ideas and solutions on experience design and delivery.
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In the third part in the Art of Collaboration series, Nomensa’s CEO Simon Norris explores how you can integrate collaborative practices within your teams and ultimately deliver superior customer experiences.
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Great collaboration transcends individual limitations and gifts us with a broader perspective. By shifting our optics, we can better support the group they’re a part of. So, for this article, I’ll focus on the benefits…
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In this special blog post, Diana and Lis from CX by Design, speakers at this year’s Collaborate Virtual, talk about the importance of honest collaboration and 10 steps to achieving it.
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In the first of a five part series exploring collaboration, Nomensa’s CEO Simon Norris tells us about the importance of working together to achieve smarter, more creative and effective customer experiences.
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Principal Content Designer Steven Shukor shares his top takeaways from our latest Accessibility webinar.
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Join us for the next Nomensa Webinar, hosted by Accessibility Consultant, Joel Strohmeier. This session looks at the some of the key commercial advantages of accessibility and offers practical tips for how your organisation can…
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As the User Experience (UX) design partners of Swissquote, we’re pleased to have helped make investing more accessible and fun to a whole new generation of stock market investors across the globe.
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Will Fintech kill traditional banking? Principal Content designer Steven Shukor and principal UX Designer Matt Hobbs explain how championing user experience can help
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Alastair Campbell, our Director of Accessibility, looks at best practice when it comes to making “mega-menus” accessible.
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Why are headless CMS used? Is a headless CMS right for you and your business? Kurtis Rogers, Front-end Web Developer, answers these questions and more.
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Our Head of Experience Delivery Hannah Tempest explains how the retail sector can capitalise on user journeys and personas to unpick the granularities of customer behaviour and deliver better experiences.
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Our next webinar ‘The Stoic Designer’ with Principal UX Consultant Joe Knowles on 15th September draws on case studies to introduce stoicism as a concept and aims to put personal and professional development into that…
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Joel Strohmeier, Accessibility Consultant, looks at a much-used feature of website interfaces: the ‘card’ component. He covers what cards are, common accessibility challenges they pose and how to create robust and accessible card components for…
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Trying to improve accessibility without a strategy leads to costly misunderstandings and mistakes. Here are five accessibility fallacies we come across all too often.
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Accessibility is an integral part of Customer Experience (CX) and subject to all the same risks and opportunities. In this article, Alastair Campbell, Director of Accessibility, and Alex Metcalf, UX Consultant, explore how accessibility supports…
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Oliver Rouse, UX Consultant, explores the value of prototypes in UX design, sharing examples of different formats and how these can work for you.
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Lauren Ellis, copywriter, explores how personas are used in UX design as archetypal characters who represent the needs, ambitions, goals and behaviours of a particular user segment.
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Great experience has no ceiling and is hard to copy. In this blog post, Simon Norris and Co-Founder – and Alex Metcalf explore how you can deliver customer experience that’s light years ahead of your…
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It started off small. Bottles of vitamin water cracked jokes about curing hangovers in the supermarket queue. Shampoo bottles sassed about recycling habits (or lack thereof) when you picked them up off the shelf. Meanwhile,…
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It’s an exciting time to be an illustrator in the user experience design world. Big names like Slack, Airbnb, Dropbox, Uber, Google and Facebook are doing it, and I’m hearing more and more mention of…
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Simon Norris and Alex Metcalf explore how a great customer experience (CX) is a modern business imperative for commercial success.
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